This chapter from the Global Innovation Science Handbook presents a systematic process that can be used to produce innovation. It is general and can be used for most product or process related businesses. One of the key cylinders is the Fuzzy Front End Process that can continuously feed good inventive solutions for the rest of the innovation process. In the Fuzzy Front End Process, problem solving/problem identification has to be regarded as the most important.
Coates, Donald A (2013). Systemic Innovation. McGraw-Hill Retrieved from https://oaks.kent.edu/caestpubs/1