Garthwait, C., & Richardson, E. (2008). LibQUAL+™ in a consortium: KLN’s challenges and considerations. New Library World. https://doi.org/10.1108/03074800810921322
Garthwait, Clayton, and Elizabeth Richardson. 2008. “LibQUAL+™ in a Consortium: KLN’s Challenges and Considerations”. New Library World. https://doi.org/10.1108/03074800810921322.
Garthwait, C., and E. Richardson. LibQUAL+™ in a Consortium: KLN’s Challenges and Considerations. New Library World, 1 Jan. 2008, doi:10.1108/03074800810921322.