As mid-size churches shift from software to web-based management tools, the options and features of such

packages are diverse and expensive. This presentation examines the range of offerings and offers a

decision-making matrix for choosing effective, cost-efficient solutions.

How does a local congregation or parish choose web-based management tools for tracking

involvement, contribution, communication and security issues relevant to congregations between

250—1200. This is a case study, based on the experience of a congregation in mid-Michigan, which

is navigating a confusing range of packages with different feature sets and pricing models. Theories

of structural inertia are considered as well as Weick’s notions of sense making in loosely coupled

organizations.

Congregations will increasingly be attracted to web-based management systems that enable higher levels of

collaboration and access. Congregational leaders will seek guidance in how to make wise choices. The

presentation touches on several themes from the call for papers:

• Information management, database management and/or content management in church

organizations

• Privacy and security issues in information management for religious organizations;

• Uses of information by congregation members

• The application of information science/management principles for efficient, timely, and

accurate research

• Uses of information technology for management of information in religious organizations

The author, a college professor who teaches new media courses in web content and management, is also

an associate pastor at Countryside Bible Church in Jonesville. He is working with the technology task force

at the church to explore and choose web-based software to keep up with the demands of a rapidly growing

rural congregation.