Matteson, M., Chittock, S., & Mease, D. (2015). In Their Own Words: Stories of Emotional Labor from the Library Workforce. Library Quarterly. https://doi.org/10.1086/679027
Matteson, Miriam, Sharon Chittock, and David Mease. 2015. “In Their Own Words: Stories of Emotional Labor from the Library Workforce”. Library Quarterly. https://doi.org/10.1086/679027.
Matteson, M., S. Chittock, and D. Mease. In Their Own Words: Stories of Emotional Labor from the Library Workforce. Library Quarterly, 1 Jan. 2015, doi:10.1086/679027.