Matteson, M., & Miller, S. (2013). A Study of Emotional Labor in Librarianship. Library and Information Science Research. https://doi.org/10.1016/J.LISR.2012.07.005
Matteson, Miriam, and Shelly Miller. 2013. “A Study of Emotional Labor in Librarianship”. Library and Information Science Research. https://doi.org/10.1016/J.LISR.2012.07.005.
Matteson, M., and S. Miller. A Study of Emotional Labor in Librarianship. Library and Information Science Research, 1 Jan. 2013, doi:10.1016/J.LISR.2012.07.005.