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Service Learning at Cleveland Clinic

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File
Cleveland_Clinic.pptx
Author(s)
  • Julie Novario
Abstract

In the fall semester of 2017 I had a service-learning experience at the Cleveland Clinic Solon Family Health Center. The Family Health Center had a problem getting patients to return for vaccinations, especially the multiple series vaccines. Because the center lacked time and resources, I was able to intern with them to assist and help improve the vaccination rates. I reviewed the files and information regarding vaccinations and developed a protocol for calling patients. These phone calls were used for setting vaccination appointments as well as educating patients on vaccines. Another project I worked on was assisting patients with living wills and advanced directives. Once patients received their paperwork for these items, I would call and assist them through the information as well as answer any questions they had. I completed volunteer training and certifications prior to any work. Throughout my time at Cleveland Clinic, I gained proficiency with health care software, medical record indexing, and patient communications. During my service-learning experience I was able to help hundreds of patients, as well as gain real-world medical experience.

Format
Conference Proceeding
Publication Date
2018-04-05
Contributor(s)
Faculty Mentor
Cindy Widuck
Subject
  • Other Social and Behavioral Sciences
Modified Abstract

In the fall semester of 2017 I had a service-learning experience at the Cleveland Clinic Solon Family Health Center. The Family Health Center had a problem getting patients to return for vaccinations. I made phone calls to patients to set vaccination appointments as well as educate patients on vaccines. Another project I worked on was assisting patients with living wills and advanced directives. I would call patients and guide them through the paperwork and information as well as answer any questions they had. Throughout my time at Cleveland Clinic, I gained proficiency with health care software, medical record indexing, and patient communications. During my service-learning experience I was able to help hundreds of patients, as well as gain real-world medical experience.

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